This article reviews the Integration Logs page where you can view status of your integrations and troubleshoot failures.
Integration Logs Page: Integration Status & Error Logging
We've introduced a NEW page in GovSpend specific to integrations that shows the status of all your integrated records. Track what records integrated successfully and more importantly records that failed, with access to error information that can help you troubleshoot.
- Use the Account menu to navigate to the “Integration Logs” page
- Note that you must have CRM integration permissions to view this page
- Select “Integration Logs” to open up the page and access the following information for each record:
- Date & Time: Date/time the integration was performed
- Status: Whether the integration was successful (complete) or failed (failed)
- Module: The search module from which the data was integrated (e.g. bids, contracts, etc.)
- Integration: The instance used for the integration, this will be either HubSpot or Salesforce
- Mapping: The record type and destination object for the record (e.g. "bid to opportunity")
- Type: Whether this was a manually integrated record from a bid or search page, or an automated scheduled saved search integration
- Record: Link to the record in GovSpend
- Created By: User who performed the integration
- For Failed records, hover over the “Failed” badge to view the associated error message
