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How to Verify Legitimate Payment Emails from GovSpend

If you receive an invoice from GovSpend by email, it's important to verify that the email is legitimate before making a payment.

GovSpend sends invoices with a View Invoice button that directs you to our secure third-party payment processor. Like many organizations, we've seen attempts by bad actors to impersonate legitimate businesses using lookalike email addresses and websites.

This guidance is part of our ongoing commitment to helping customers stay safe from phishing and impersonation attempts. These best practices apply not only to GovSpend invoices, but to payment emails from any organization.

Following the steps below can help you identify legitimate payment requests and avoid fraudulent ones.

1. Check the sender's email address

All legitimate GovSpend invoice emails are sent from: customeraccounting@govspend.com

Be cautious of email addresses that look similar but contain extra, missing, or substituted letters (for example, govspends.com instead of govspend.com).

2. Verify the payment link

Before clicking the View Invoice button, hover over it to preview the destination URL.

A legitimate GovSpend payment link will begin with: https://govspend.armatic.com

If the link points to any other domain, do not click it.

3. When in doubt, verify before paying

If anything about a payment email seems unusual—including the sender, the wording, or the payment link—please contact us before submitting payment.

You can reach our accounting team at: customeraccounting@govspend.com